Overview of Product Module

The Product Module in Scorport is designed to manage and configure the final products that users can offer after a decision is made. It provides a flexible framework to create, organize, and assign products based on various decision outcomes, such as "Yes", "Maybe", or even "No" decisions. This ensures that every decision scenario can lead to an actionable product offer.


What Does the Product Module Do?

The Product Module enables users to design and manage Product Models tailored to different decision outcomes. By organizing products into groups with customizable characteristics, users can define precise offers that align with their business goals. These products can then be integrated into strategies and executed in the generated engine.


Key Features

  1. Decision-Based Product Offers:

    • Create distinct products for Yes, Maybe, and No decision outcomes.
    • Ensure every decision point leads to a clear and actionable product offer.
  2. Product Groups:

    • Organize products into groups for better management and categorization.
    • Each group can have its own characteristics, defined as:
      • Range: Allows for flexible product offers, such as interest rates from 7% to 9%.
      • Single Value: Specifies a fixed product offer, such as an interest rate of 8%.
  3. Customizable Characteristics:

    • Users can define as many groups and characteristics as needed.
    • Expand product options dynamically to meet evolving requirements.
  4. Integration with Strategies:

    • Finalized product models can be integrated directly into strategies.
    • Once integrated, they are executed in the Generated Engine to ensure seamless product delivery.

How It Works

  1. Create Product Groups:

    • Define groups based on characteristics or decision outcomes.
    • For example:
      • Group A: Fixed interest rate (Single Value: 8%).
      • Group B: Flexible interest rate (Range: 7% to 9%).
  2. Add Products:

    • Add products to the groups with specific configurations:
      • Characteristics: Define attributes such as pricing, terms, or ranges.
      • Formats: Specify whether the product is single-value or range-based.
  3. Expand Product Library:

    • Dynamically add new products and groups as business needs grow.
    • Customize product characteristics to align with market trends or regulatory requirements.
  4. Integrate with Strategies:

    • Link product models to decision outcomes in your strategy workflow.
    • For example:
      • Yes Decision: Offer premium loan products.
      • Maybe Decision: Offer alternative products with flexible terms.
      • No Decision: Provide a follow-up product or service recommendation.

Example Scenarios

Scenario 1: Loan Interest Rate
  • Decision Outcome: Yes
  • Product Group: Loan Interest Rate
  • Characteristic: Fixed Rate
  • Product Offer: Interest rate of 8% (Single Value).
Scenario 2: Flexible Product Offer
  • Decision Outcome: Maybe
  • Product Group: Loan Interest Rate
  • Characteristic: Range
  • Product Offer: Interest rate range of 7% to 9% (Range Value).
Scenario 3: Follow-Up Service
  • Decision Outcome: No
  • Product Group: Service Recommendation
  • Characteristic: Single Value
  • Product Offer: Suggest a financial advisory service.

Benefits of the Product Module

  1. Decision-Driven Product Offers:

    • Tailor product offers for every decision outcome, ensuring customer engagement at all levels.
  2. Flexibility:

    • Define products with dynamic characteristics, such as ranges or fixed values, to suit diverse scenarios.
  3. Scalability:

    • Expand product groups and characteristics as your business grows and evolves.
  4. Seamless Integration:

    • Link products directly to strategies for automated execution in the generated engine.

The Product Module in Scorport empowers businesses to create and manage product offers with precision, flexibility, and scalability.